Support can be given in many ways.
We have a telephone support line, which is 0871 7175867 in the UK (calls charged at national rate)
We have a support email address, which is Support Email
As the email service is free, it is provided on an “as soon as possible” basis. We will endeavour to respond within 8 hours, but this may not always be possible, unless you are a current support contract customer. To get a quote for a support contract, please Contact us
Our support forum can be found below. This is an evolving forum, so may not hold the information you require.
— Visit our Support Forum (now operational)